We value you as a customer and take your personal privacy seriously. We will inform you of our policies for collecting, using, securing and sharing nonpublic personal information.
Our privacy principals
We do not sell customer information. We do not provide customer information to persons or organizations outside our agency for their own marketing purposes. We afford prospective and former customers the same protection as existing customers with respect to the use of personal information.
Information we collect
We collect and use information we believe is necessary to administer our business, to advise you about our products and programs. and to provide you with customer service. We may collect and maintain several types of customer information needed for these purposes, such as those below.
Types of information we collect and how we gather it
- From you, (on application or other forms, and through telephone or in-person interviews) such as your address and phone number
- From transactions with us, such as your payment history
- From non-NESDCAP and NESDEC Agencies, such as from consumer reporting agencies
How we use information about you
We use customer information to process your application, service your accounts, and offer you other NESDCAP and NESDEC programs that we believe may be of interest to you.
We may share information
We may disclose information to third party service providers that perform services for us in the process and servicing of your transaction or other services on your behalf. We may also disclose information about you to third parties with your consent or at your discretion or otherwise permitted by law.
The confidentiality, security and integrity of your nonpublic personal information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
Nonpublic Personal Information and Nonaffiliated Third Parties
Since we value our customer relationship with you, we will not disclose your nonpublic personal information to nonaffiliated third parties except as permitted by law.
Nonpublic Personal Information and Former Customers
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.